Privacy Policy

Renew My Wellness Privacy Policy

Renew My Wellness (“Company,” “we,” “us,” or “our”) is committed to respecting your privacy and protecting the personal information you provide to us.

This Privacy Policy explains how we may collect, use, store, and disclose information when you visit RenewMyWellness.com, contact us, submit information through our website, or otherwise interact with our online services.

By accessing or using our website, you acknowledge the practices described in this Privacy Policy.

  1. Information We Collect

We may collect both Personal Information and Non-Personal Information when you interact with our website.

Personal Information

Personal Information is information that may identify you or allow us to contact you. Depending on how you interact with our website, this may include:

  • First and last name
  • Email address
  • Telephone number
  • Mailing address or ZIP code
  • Information submitted through contact or consultation forms
  • Appointment or consultation requests
  • Information you voluntarily provide when communicating with us

Please avoid submitting sensitive medical or health information through general website contact forms unless the form specifically indicates that it is intended and appropriately secured for that purpose.

Information Collected Automatically

When you visit our website, certain information may be collected automatically through your browser, device, cookies, analytics technologies, or similar tools.

This information may include:

  • Browser type
  • Device type
  • IP address
  • Referring website or URL
  • Pages viewed
  • Date and time of your visit
  • General website activity and interactions

We may use this information to understand how visitors use our website, maintain website functionality, improve the user experience, and evaluate website performance.

  1. Cookies and Similar Technologies

Renew My Wellness may use cookies and similar technologies to improve website functionality and understand how visitors interact with our Site.

Cookies are small files stored on your device that may help websites remember preferences and collect information about website usage.

We may use both session and persistent cookies. Session cookies generally expire when you close your browser, while persistent cookies may remain on your device until they expire or are deleted.

You may be able to disable or manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality or performance of portions of the website.

  1. How We Use Your Information

Information collected through our website may be used to:

  • Respond to questions and inquiries
  • Process consultation or appointment requests
  • Communicate with prospective and existing patients
  • Provide information about our services
  • Improve our website and online experience
  • Maintain website security
  • Analyze website usage and performance
  • Send communications you have requested or consented to receive
  • Comply with applicable laws and legal requirements

Renew My Wellness provides services including Bioidentical Hormone Replacement Therapy and Medical Weight Loss, and information submitted through the website may be used to respond to inquiries regarding these or other available services.

  1. How We Share Information

We do not sell or rent your Personal Information to third parties for their independent marketing purposes.

We may share information with trusted third-party service providers that assist us with operating our website, communications, scheduling, analytics, hosting, marketing, or other business functions.

These service providers may access information only as reasonably necessary to perform services on our behalf and subject to applicable contractual and legal requirements.

We may also disclose information when we reasonably believe disclosure is necessary to:

  • Comply with applicable laws or legal processes
  • Respond to lawful government requests
  • Protect the rights, property, or safety of Renew My Wellness, our patients, website visitors, or others
  • Investigate suspected fraud, security incidents, or misuse of our website
  • Enforce applicable website policies or agreements

If Renew My Wellness is involved in a merger, acquisition, restructuring, sale of assets, or similar business transaction, information may be transferred as part of that transaction as permitted by applicable law.

  1. Healthcare and Medical Information

Renew My Wellness provides healthcare and wellness-related services. Information collected in connection with your medical care may be subject to additional privacy protections and practices that are separate from this website Privacy Policy.

This Privacy Policy primarily describes information collected through our public website and related online interactions.

Please do not use general website forms or standard email communications for medical emergencies.

If you are experiencing a medical emergency, call 911 or seek appropriate emergency medical assistance.

  1. How We Protect Your Information

Renew My Wellness takes reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic transmission, or data storage system can be guaranteed to be completely secure. While we take reasonable measures to safeguard information, we cannot guarantee absolute security.

Users should also take appropriate precautions when communicating information electronically.

  1. Email and Marketing Communications

If you choose to receive promotional or informational communications from Renew My Wellness, we may use the contact information you provide to communicate with you.

You may opt out of promotional email communications at any time by following the unsubscribe instructions included in those emails or by contacting us directly.

Even if you opt out of marketing communications, we may still send non-promotional communications when appropriate, including messages related to appointments, services you have requested, or changes to our policies.

  1. SMS and Telephone Communications

If you voluntarily provide your telephone number and consent to receive calls or text messages, Renew My Wellness may contact you regarding your inquiry, consultation, appointment, or services.

Where required, marketing calls or text messages will be sent only with appropriate consent.

Consent to receive marketing communications is not a condition of purchasing services. Message and data rates may apply depending on your mobile carrier and plan.

You may request to stop receiving promotional text messages at any time in accordance with the instructions provided in those communications.

  1. Children’s Privacy

Our website and services are not intended for children under the age of 13, and we do not knowingly collect Personal Information online from children under 13 without appropriate parental or guardian consent.

If we become aware that Personal Information from a child under 13 has been collected improperly, we will take reasonable steps to delete it.

If you believe that a child has provided Personal Information through our website, please contact us.

  1. Links to Third-Party Websites

Our website may contain links to websites, platforms, applications, or services operated by third parties.

Renew My Wellness is not responsible for the privacy practices, security, availability, or content of third-party websites.

When you leave our website and access another website or service, the privacy policy and terms of that third party will apply.

We encourage visitors to review the privacy policies of third-party websites before providing Personal Information.

  1. Your Privacy Choices

Depending on applicable law and the nature of the information involved, you may have certain choices or rights regarding your Personal Information.

You may contact Renew My Wellness to:

  • Ask questions about information you have provided
  • Request corrections to certain Personal Information
  • Request deletion of certain information where applicable
  • Opt out of promotional communications
  • Withdraw certain previously provided communication preferences

Some information may need to be retained when required for legitimate business, healthcare, regulatory, legal, or recordkeeping purposes.

  1. Changes to This Privacy Policy

Renew My Wellness may update this Privacy Policy periodically to reflect changes in our website, services, business practices, technologies, or applicable legal requirements.

Any updates will be posted on this page. We encourage visitors to review this Privacy Policy periodically to remain informed about how information is collected and used.

Material changes may be communicated through additional notice where appropriate or required by law.

  1. Contact Us

If you have questions about this Privacy Policy or the privacy practices of Renew My Wellness, please contact us:

Renew My Wellness
33466 Woodward Ave
Birmingham, MI 48009

Phone: 248-602-3177
Fax: 248-429-1507
Email: provider@renewmywellness.com